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John Lewis beats M&S in customer satisfaction ranking(2025)

image:pinterest.com bonyadi magazine John Lewis beats M&S in customer satisfaction ranking John Lewis has topped its retail fashion rival M&S in the long-running Customer Satisfaction Index ranking, bolstered by the return of its 'Never Knowingly Undersold' pledge In the latest bi-annual survey (published in June and January) and based on around 60,000 …